As we are all carefully watching the COVID-19 (Coronavirus) situation, ConnectPay is actively taking steps to ensure the safety of our teams and the continuity of our operations. We’ve had disaster preparedness and business continuity plans in place for events such as natural disasters and pandemics for some time, and we designed our business to withstand these occurrences with minimal impact to you and your payroll and tax processing services.
As part of our ongoing efforts to keep you informed and aware of any changes to our operations, we will be posting information on our website. For those that currently receive hard copy checks, this may be an appropriate time to move to direct deposit and/or pay cards. Contact your Payroll Specialist to request more information.
We want to assure you, while we do not anticipate significant disruptions to our operations as a result of the Coronavirus, our services can be accessed with remote connections, our teams have the ability to work remotely and we have redundancies across our offices should we be impacted.
Additionally, ConnectPay teams are following CDC and World Health Organization recommendations on hygiene to prevent infection and encouraging teams to limit non-essential travel. Below are links to the CDC resources.
CDC Interim Guidance for Employers
We understand that the rapidly evolving situation is causing uncertainty and we are encouraging all our partners and associates to put their health and well being first so we can continue to operate effectively and help prevent the spread of disease.
