Data Security is Our Top Priority

To protect your business, we send a notice about every change we make.

No one can predict the future so we update security protocols on a regular basis.

We proactively remain on top of any security risks and threats so that you can sleep well knowing that your personal data is confidential and secure.


We send alerts when account information has been changed.


We enforce multi-factor authentication for clients and available for employees.


We have physical security measures for all assets and facilities.


We have installed data backup and recovery systems in case of environmental hazards.


We perform penetration tests, to find and correct potential threats before they become a risk.


We respond to possible threats with early alerts, tracking and elimination of any computer virus on our network.


We regularly conduct security training and exercises for internal users.


To help you avoid potential fraud, be aware that if you get a call from the IRS… it might not really be the IRS. How to determine if it’s more likely a scam?


  • Call about taxes owed without first having mailed you several bills.
  • Require you to use a specific payment method for your taxes, such as a prepaid debit card.
  • Call to demand immediate payment over the phone.
  • Ask for credit or debit card numbers over the phone or email.
  • Call or email you to verify your identity by asking for personal and financial information.
  • Threaten to immediately bring in local police or other law-enforcement groups to have you arrested for not paying.
  • Demand that you pay taxes without giving you the opportunity to question or appeal the amount they say you owe.

From first to last, ConnectPay has you covered where the others left you lacking. Whether you’re looking to expand quickly or find your specialty niche in the market, we can be the guide to help you on your small business journey.

What to do When You Receive a Suspicious Call

If someone claims to be from the IRS, or asks for money, or requests that you verify your identity, STOP everything and take these next steps:

  • Do not give out any information
    Hang up immediately
  • Contact the Treasury Inspector General for Tax Administration (TIGTA ) to report the call. Use their “IRS Impersonation Scam Reporting” web page.
  • If you think you may owe payroll taxes: Hang up first, then call back the IRS at 800-829-1040.
  • Report it to the Federal Trade Commission. Use the “FTC Complaint Assistant” on Please add “IRS Telephone Scam” in the notes.

We take a risk-based approach to information and computer security by following the regulatory rules of 201 CMR-17 that requires password and data encryption on backup tapes and portable computing devices.