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Winthrop Marketplace Testimony

An important objective in running a successful business is partnering with vendors whose products and services go beyond the expected. ConnectPay is one such vendor. I initially engaged ConnectPay because they are the official payroll provider for RAM. First, they offered a more competitively priced solution than our previous provider. We used part of the savings to replace our old time card system with a biometric (finger based) punch clock.

The system’s time and attendance feature is web-based, so staff can check how many hours they have worked from their phone. Supervisors receive a daily notification of the previous day’s activity, so they can promptly address attendance issues or mis-punched data. Next, once payroll is accepted, the data are auto-loaded into the payroll platform thereby saving time and money by not having to re-key it. All of this can be done offsite via the web. The new time and attendance feature keeps payroll records and allows for ACA testing reports. The impact of improved accuracy cannot be overstated. We continue to save time, improve accuracy, and better manage our employees.

Finally, ConnectPay has fostered a solid business relationship with us by providing excellent customer service. They stand by their product, respond quickly to inquiries, and genuinely care about helping us improve workflow. As a long term member of the Retailers Association, I want to thank them for selecting ConnectPay, and I want to share my positive experience with my fellow members.

Marc Wallerce,
Winthrop Marketplace

For more information about the Massachusetts Retailers Association, please call Joe Barnes, RAM Business Development Director at 617-478-7430 or email

Frequently Asked Questions when you're looking for answers any time of day or night

ACTION MAY BE REQUIRED: Added Massachusetts Employer Medical Assistance Contributions (EMAC) Supplement

Effective January 1, 2018, the Massachusetts Department of Unemployment Assistance (a.k.a. QUEST) has added an EMAC supplement due April 30, 2018. The timing is tricky because it’s the same time as First Quarter 2018 UI taxes are due.

The MAUI Notice states that if you are an employer with more than five employees in MA, whose non-disabled employees obtain health insurance either from MassHealth (excluding premium assistance program) or subsidized coverage through the Massachusetts ConnectorCare program, you will be responsible for this supplement.

In early April, ConnectPay will be uploading the wage file, assuming you have granted us access to your QUEST account to ensure there is enough time for those affected employers to appeal.

ConnectPay will provide the list of employees on the EMAC supplement details. If you disagree with that employee list, you can file an appeal within 10 days using one of the two methods below:
Read the full notice here. As always, we’re here to support your needs. If you do not have employees in Massachusetts, please disregard this notice.

  1. Complete the “Request for Hearing Form” which is attached to the determination
  2. Request a hearing through UI Online (QUEST) under the “Determinations and Issues” summary.

ACA Taxes and Fees Are Still in Place, with These Exceptions:

A federal budget bill enacted for 2016 made significant changes to three ACA tax provisions for 2017.

While the future of the ACA is unclear, the following definitive changes have been made:

On March 24 2017, Republican leadership in the U.S. House of Representatives withdrew the AHCA, their proposed legislation to replace the ACA, because they could not secure enough votes to approve it.

The ACA remains the current law and employers must continue to comply with all applicable ACA provisions.

IMPORTANT DATE: November 15, 2017

For reinsurance fees paid in two installments, the second installment for the 2016 benefit year is due.


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