An important objective in running a successful business is partnering with vendors whose products and services go beyond the expected. ConnectPay is one such vendor. I initially engaged ConnectPay because they are the official payroll provider for RAM. First, they offered a more competitively priced solution than our previous provider. We used part of the savings to replace our old time card system with a biometric (finger based) punch clock.
The system’s time and attendance feature is web-based, so staff can check how many hours they have worked from their phone. Supervisors receive a daily notification of the previous day’s activity, so they can promptly address attendance issues or mis-punched data. Next, once payroll is accepted, the data are auto-loaded into the payroll platform thereby saving time and money by not having to re-key it. All of this can be done offsite via the web. The new time and attendance feature keeps payroll records and allows for ACA testing reports. The impact of improved accuracy cannot be overstated. We continue to save time, improve accuracy, and better manage our employees.
Finally, ConnectPay has fostered a solid business relationship with us by providing excellent customer service. They stand by their product, respond quickly to inquiries, and genuinely care about helping us improve workflow. As a long term member of the Retailers Association, I want to thank them for selecting ConnectPay, and I want to share my positive experience with my fellow members.
For more information about the Massachusetts Retailers Association, please call Joe Barnes, RAM Business Development Director at 617-478-7430 or email firstname.lastname@example.org.
Determining whether a worker is a 1099 or W-2 can be difficult. The IRS relies on employers to determine a workers’ status, so if you’re not sure, please contact your Sales Executive to be sure that you have your workers classified correctly.
A W-2 employee is trained by the employer, only works for the employer, and the employer controls the methods and results of the work to be done. Employee wages are subject to FIT, SIT, FICA, SUTA, FUTA, workers compensation, etc.
Each payroll, ConnectPay™ will collect payroll taxes on behalf of our clients and their employees. We will make the payments and tax filings timely.
States have their own laws on how quickly a terminated employee must be paid. Please contact your customer service representative to be sure you are in compliance.
Please forward to your customer service representative IRS verification of the name change and the Articles of Incorporation.
Yes. ConnectPay™ can email payroll and quarterly reports to your CPA directly with authorization from our clients.
Of course! Paperless is a fast, efficient, and secure way to receive your payroll reports and pay stubs.
Banks have up to 48 hours after the check date to post money into an employees’ bank account. Employees should contact their bank directly to find out if there is a deposit pending.
Direct deposit is a convenient, easy way to be paid. The employees do not have to go to the bank to cash their checks, which will save them time and money.
You should fax the notice immediately to ConnectPay™. The tax department will contact the agency and get back to you within 20 business days.
Pretax deductions and 401k will decrease the amount in Box 1 of form W-2. True gross wages appear on the pay stub. Taxable wages appear on the W-2 form.
Contact your customer service representative at ConnectPay™. Demographic changes will be made and a new W-2 will be mailed within 7 business days.
Direct Deposit begins in the first payroll after the employee completes the ConnectPay™ direct deposit authorization form in its entirety and provides bank verification including the routing and account numbers.
For employees, tax tables can change in the beginning of a new year. They should verify with their CPA or tax professional that they are claiming the correct number of exemptions on form W-4.
For employers, State and Federal Unemployment taxes generally stop in the middle of the year due to wage limits. On January 1st, the wage base starts again causing a higher tax liability.
Yes, he or she must pay Social Security on wages earned up to the current years limit at each job. The overpayment of Social Security tax should be reported when he or she files a personal income tax return. It will be adjusted on their personal income tax return.
Go to http://www.ssa.gov/OACT/COLA/cbb.html for a complete listing of the Social Security Wage base by year.
Fill out Form 8822 that can be found on http://www.irs.gov/ and send it to the IRS.
Individual states may have different procedures to change the company address. Contact your local customer service representative and he or she will assist you.
A number that begins with a 9 is a tax identification number, not a social security number. A tax identification number allows a person to file a tax return, but does not give him/her the right to work in the United States.
Medical and dental premiums and medical flexible spending amounts are not required to be reported on form W-2. Dependant care flexible spending is reported in Box 10 on form W-2.
Yes. We will produce a complete W-2 for your employee that includes any wages they have earned from you that you have reported to us.
Certainly! We pride ourselves on the knowledge of our customer service representatives. Please call or email questions any time and they will be more than willing to help!
Effective January 1, 2018, the Massachusetts Department of Unemployment Assistance (a.k.a. QUEST) has added an EMAC supplement due April 30, 2018. The timing is tricky because it’s the same time as First Quarter 2018 UI taxes are due.
The MAUI Notice states that if you are an employer with more than five employees in MA, whose non-disabled employees obtain health insurance either from MassHealth (excluding premium assistance program) or subsidized coverage through the Massachusetts ConnectorCare program, you will be responsible for this supplement.
In early April, ConnectPay will be uploading the wage file, assuming you have granted us access to your QUEST account to ensure there is enough time for those affected employers to appeal.
ConnectPay will provide the list of employees on the EMAC supplement details. If you disagree with that employee list, you can file an appeal within 10 days using one of the two methods below:
Read the full notice here. As always, we’re here to support your needs. If you do not have employees in Massachusetts, please disregard this notice.
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